Exploitative, manic, self-deluded, driven by financial greed & power gluttony, with a polarising ideological agenda.

I’m not keen on supporting this way of leading.

I’m taking a break from Twitter until Jan '23 & will see how things are then.

#decencymatters #civilitymatters

As Donabedian once said. “The secret to quality is love”. We need to ensure quality has a soul & is not reduce to technicalities and transactions. That’s why we invited Bob Klaber to talk about #kindness during this week’s Institute for Healthcare Improvement (IHI) Quality Leaders Programme in London. Thanks Bob!

𝘞𝘩𝘺 𝘴𝘩𝘰𝘶𝘭𝘥 𝘺𝘰𝘶 𝘴𝘶𝘣𝘮𝘪𝘵 𝘢𝘯 𝘢𝘣𝘴𝘵𝘳𝘢𝘤𝘵 𝘧𝘰𝘳 #𝘊𝘰𝘱𝘦𝘯𝘩𝘢𝘨𝘦𝘯2023 ?
Securing a poster includes many opportunities to have your work seen and discussed during and after the International Forum. Explore these here 👉 bit.ly/3N3sUfH

Language makes reality.

And still, we often use words or phrases inappropriately:

Always
Never
Normal
“I need…”
“I can’t…”

I wonder how much our use of this kind of language influences the polarisation we’re seeing in many societies at present.

Another Quality Forum , another #mhimprove gathering. Hold the date.

We'll be together in Copenhagen with Amar Shah Simon Tulloch Johnathan MacLennan and many others across the globe

“Morgenduft” (morning scent) - a partnership approach to making breakfast at this wonderful nursing home in Frederiksberg where residents are constantly asked for their ideas to shape daily life.

Staff are joyful: “we grow by learning to listen, by honouring residents’ wishes”

Patient safety brighspot.

“est 237 million ‘med errors’ x year in health & care services in England, with 66 mill potentially clinically significant”

Brilliant “Reducing High Risk Oral Methotrexate Prescribing” effort across England using imp methods bmjopenquality.bmj.com/content/bmjqir…

Loved having Erik Jylling at the Institute for Healthcare Improvement (IHI) Health Improvement Alliance Europe #ihihiae meeting y’day in Copenhagen sharing the Danish approach.

Partnering w citizens, ‘stay at home’ as outpatient strategy frame, improvement as a way of working. Loads of wisdom, tons of learning

John Boulton sharing great insights from Institute for Healthcare Improvement (IHI) framework on safe and reliable care.

Excellent to see examples of bringing a Framework to life…

Leadership
Culture
Psychological safety
Learning

I had the opportunity to speak at the CNWL NHS FT CNWL Quality Improvement Safety Day y'day.

Great work across the Trust. Below data from the winning poster and on the link you can see others- improvement in service of results, partnering with patients. Well done!

cnwl.nhs.uk/news/today-cnw…

IDEAS.

Involve. Discover. Engage. Analyse. Share.

Lovely to be speaking today South Eastern Trust Quality Celebration Event in their beautiful facility. They’ve been on this journey for over a decade and remain deeply committed.

Todo sistema está perfectamente diseñado para obtener los resultados que obtiene.

El rediseño comienza con entender el sistema. Estas herramientas, descritas de manera pragmática, son de uso inmediato para aquellos que buscan mejorar calidad en salud.

tinyurl.com/4vjpde4d

Agradecemos a las más de 2,000 personas que nos acompañan virtualmente. Les esperamos en la segunda parte del Foro. MinSalud Colombia 🇨🇴 USAID/Colombia Pedro Delgado Institute for Healthcare Improvement (IHI)

En el marco del VI Foro de Calidad en Salud con enfoque en Atención Primaria en Salud (APS), el MinSalud Colombia 🇨🇴 y USAID/Colombia, presentaron las acciones, en las que estamos trabajando, para mejorar de la atención en salud de los ciudadanos.

It's nearly 5 years of QI CNWL NHS FT and we have 343 active QI projects registered on Life QI - it's almost hard to imagine the days when we had 11 projects a week into our QI journey 😀 QI Clinics available CNWL NHS FT staff with ideas for improvement ow.ly/80KM50LpHkz

#Agéndese 📆 l Martes 8 de noviembre - VI Foro de Calidad en Salud con enfoque en APS, desarrollado por el Ministerio de Salud y Protección Social y USAID/Colombia 👏
Regístrese aquí 👉 https:/shortest.link/6jcE
#ComunidadesSaludables de
USAID/Colombia
LHSS Project
#Colombia

I often hear people complaining about how many meetings they have, or how terrible some of them are.

This is waste -of will, of resources, of time. Precious assets we should be protecting.

Very good Harvard Business Review piece by Bob Sutton about changing this hbr.org/2022/10/meetin…

#Agéndese 📆 l Martes 8 de noviembre - VI Foro de Calidad en Salud con enfoque en APS, desarrollado por el Ministerio de Salud y Protección Social y USAID/Colombia 👏
Regístrese aquí 👉 https:/shortest.link/6jcE
#ComunidadesSaludables de USAID/Colombia
LHSS Project #Colombia

#Agéndese 📆 l El martes 08 de noviembre se llevará a cabo el VI Foro de Calidad en Salud con enfoque en APS, desarrollado por el Ministerio de Salud y Protección Social y USAID/Colombia 👏

Regístrese aquí 👉 bit.ly/3SNi5Q6

My parents live thousands of miles away. Tech is helpful to stay connected of course.

When we get together, every second counts. Especially for my kids - to experience their grandparents’ love.

Some pics tell a better story than a million words could.

#grateful