It was between a customer and a computer company's technical support team trying to resolve a complicated software issue.
Truly, there is a lot we do not know about customer service and the work that is put into being an exceptional one.
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#ingeniumfunfacts
The most knowledgeable and skilled individuals had to start from humble beginnings as beginners
This reminds us that mastery and expertise do not come overnight, but rather through dedication, hard work, and commitment to continual learning and growth overtime.
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๐Empower your employees.
๐Value employee ideas.
๐Leverage customer reviews.
๐ Embrace predictive analytics.
๐ Prioritize the human voice. Remember, investing in customer experience pays off. Even a moderate improvement can lead to revenue growth.
#growwithingenium
It is important to prioritize your wellbeing, relationships, and finding harmony between your professional and personal lives in other to avoid burnouts and cultivate a more fulfilling and sustainable way of living and working.
#growwithingenium
Big achievements do not happen overnight, they are the result of sustained effort over time. The pace your take is less important than simply not allowing yourself to become completely stalled. When working towards a goal, have patience, and determination.
#growwithingenium
Listening is the mother of communication; and communication is the mother of all skills. The Customer Service Representative should listen in order to separate actual from potential need. He/she should listen in order to recommend...
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#CustomerCentricTraining
By cutting excess costs, increasing your savings safety net, seeking alternative revenue sources and adhering to a strict budget, you can securly navigate the financial turbulence.
#ingeniumconceptsltd #growwithingenium #education #economy #risingcostsofliving
The next cohort starts on 17th May.
To enrol, simply click the link on the post or comment 'win,โ and weโll send the course link directly to your inbox.
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