It was between a customer and a computer company's technical support team trying to resolve a complicated software issue.
Truly, there is a lot we do not know about customer service and the work that is put into being an exceptional one.
#growwithingenium
#ingeniumfunfacts
Success in business rarely comes from simply waiting for opportunities to fall into our laps. As entrepreneurs and professionals, we must be proactive in identifying potential opportunities and taking calculated risks to make them a reality.
#growwithingenium
The most knowledgeable and skilled individuals had to start from humble beginnings as beginners
This reminds us that mastery and expertise do not come overnight, but rather through dedication, hard work, and commitment to continual learning and growth overtime.
#growwithingenium
It gives room for building healthy relationships and work/life balance.
It also help business owners communicate more clearly with their customers and avoid every form of misunderstanding.
#growwithingenium #ingeniumconceptsltd #effectivecommunication #professionalskills
Our blog post is LIVE on the Ingenium App.
Find all you need to know about THE SURPRISING POWER OF HUMILITY IN CUSTOMER SERVICE.
Check it out
theingeniumapp.com/explore/blog/39
#ingeniumconceptsltd #growwithingenium #ingeniumapp #blogpost
Listening is the mother of communication; and communication is the mother of all skills. The Customer Service Representative should listen in order to separate actual from potential need. He/she should listen in order to recommend...
#GrowWithIngenium
#CustomerCentricTraining
It set a precedent that customer service was vital, not just an afterthought. Many other major consumer brands followed Coca-Cola's lead in subsequent decades by establishing their own customer relations departments.
#ingeniumconceptsltd #growwithingenium
#funfacts