Navient BPO(@NavientBPO) 's Twitter Profile Photo

That’s a wrap! Our Navient BPO team enjoyed reconnecting with friends and partners at . Many thanks to our incredible host, NASWA. Did you catch our 30-second video? Here it is again, to help you start to reset your CXpectations.

account_circle
Navient BPO(@NavientBPO) 's Twitter Profile Photo

We're looking forward to in Los Angeles. Will you be there? If so, stop by booth 52 to say hello. Let’s discuss solutions to your challenges: technology, automation, staffing, constituent expectations, or anything else that’s on your mind.

We're looking forward to #NASWASUMMIT23 in Los Angeles. Will you be there? If so, stop by booth 52 to say hello. Let’s discuss solutions to your #CX challenges: technology, automation, staffing, constituent expectations, or anything else that’s on your mind. #governmentexperience
account_circle
California Labor Secretary Stewart Knox(@CALaborSec) 's Twitter Profile Photo

It was wonderful to meet with my counterparts from across the country at this week’s . The partnerships with & insights from other states are invaluable to our ability to provide the best service possible to Californians.

It was wonderful to meet with my counterparts from across the country at this week’s #NASWASummit23. The partnerships with & insights from other states are invaluable to our ability to provide the best service possible to Californians.
account_circle
Nancy Farias(@DirFariasEDD) 's Twitter Profile Photo

It was my pleasure to welcome fellow labor agencies at alongside California Labor Secretary Stewart Knox this morning. Together, let's shape a brighter future for workforce department customers through innovation and collaboration.

It was my pleasure to welcome fellow labor agencies at #NASWASummit23 alongside @CALaborSec this morning. Together, let's shape a brighter future for workforce department customers through innovation and collaboration. #EDDNext
account_circle
Nancy Farias(@DirFariasEDD) 's Twitter Profile Photo

Leveraging tech is paramount in providing the best services to our customers through . Had a thought-provoking dialog with Joe Barela, Exec Dir of Colorado Department of Labor and Employment at on use of AI in helping UI beneficiaries seek ideal job opportunities.

Leveraging tech is paramount in providing the best services to our customers through #EDDNext. Had a thought-provoking dialog with Joe Barela, Exec Dir of @ColoradoLabor at #NASWASummit23 on use of AI in helping UI beneficiaries seek ideal job opportunities.
account_circle
Scott Verschoor(@ScottVerschoor) 's Twitter Profile Photo

KPMG is a proud sponsor of the 2023 NASWA Summit in Los Angeles, California! We are excited to connect with the community around and agency development. Stop by our booth #35 to chat with the team!

KPMG is a proud sponsor of the 2023 NASWA Summit in Los Angeles, California! We are excited to connect with the community around #unemploymentinsurance and #workforce agency development. Stop by our booth #35 to chat with the #KPMG team! #NASWASUMMIT23
account_circle
Joe Brian(@JoeBri6) 's Twitter Profile Photo

KPMG is a proud sponsor of the 2023 NASWA Summit in Los Angeles, California! We are excited to connect with the community around and agency development. Stop by our booth #35 to chat with the team!

KPMG is a proud sponsor of the 2023 NASWA Summit in Los Angeles, California! We are excited to connect with the community around #unemploymentinsurance and #workforce agency development. Stop by our booth #35 to chat with the #KPMG team! #NASWASUMMIT23
account_circle
Navient BPO(@NavientBPO) 's Twitter Profile Photo

is underway here in Los Angeles. If you’re here, please come by and see our Navient BPO team at booth 52. We’re having some great conversations and sharing best practices to help labor agencies solve their challenges.

#NASWASUMMIT23 is underway here in Los Angeles. If you’re here, please come by and see our Navient BPO team at booth 52. We’re having some great conversations and sharing best practices to help labor agencies solve their #CX challenges. #governmentexperience
account_circle
Nancy Farias(@DirFariasEDD) 's Twitter Profile Photo

This is what I enjoy the most at conferences like - opportunity to collaborate with other Workforce agencies. Had interesting conversation with Oregon Employment Department Dir David Gerstenfeld today on transformative services like .

This is what I enjoy the most at conferences like #NASWASummit23 - opportunity to collaborate with other Workforce agencies. Had interesting conversation with @ORemployment Dir David Gerstenfeld today on transformative services like #EDDNext.
account_circle
Nancy Farias(@DirFariasEDD) 's Twitter Profile Photo

Explored future capabilities with solution partners and tech innovators at ! Public/private partnerships are the backbone of . Learning and watching demos to deliver futuristic capabilities for our customers is thrilling!

Explored future capabilities with solution partners and tech innovators at #NASWASummit23! Public/private partnerships are the backbone of #EDDNext.  Learning and watching demos to deliver futuristic capabilities for our customers is thrilling!  #Innovation #CustomerFirst
account_circle
Nancy Farias(@DirFariasEDD) 's Twitter Profile Photo

Had an engaging chat with our customer, Jennifer Tuvell from Fast Enterprises at on enhancing services for UI customers. It's conversations like these that drive us to continually improve and serve our constituents better. .

Had an engaging chat with our customer, Jennifer Tuvell from @FastEntCareers at #NASWASummit23 on enhancing #EDDNext services for UI customers. It's conversations like these that drive us to continually improve and serve our constituents better. #CustomerEngagement.
account_circle
Career Team(@CareerTeamHQ) 's Twitter Profile Photo

Career TEAM and Career EDGE is excited to be a platinum sponsor of the NASWA Summit. We look forward to partnering with states across the country, helping them modernize their workforce case management system and labor exchange!

Career TEAM and Career EDGE is excited to be a platinum sponsor of the NASWA Summit. We look forward to partnering with states across the country, helping them modernize their workforce case management system and labor exchange! 
 #NAWSA2023 #WorkforceMagic #NASWASummit23
account_circle
EDD(@CA_EDD) 's Twitter Profile Photo

At yesterday's , Director of the EDD, Nancy Farias, provided opening remarks and welcomed partners joining the sessions.

“Through we are taking action to improve EDD and the experience of our customers through technology, of course, but more (1/2)

At yesterday's #NASWASUMMIT23, Director of the EDD, Nancy Farias, provided opening remarks and welcomed partners joining the sessions. 

“Through #EDDNext we are taking action to improve EDD and the experience of our customers through technology, of course, but more (1/2)
account_circle
MonsterGov(@MonsterGov) 's Twitter Profile Photo

Our MonsterWorks team is on the ground at and excited to meet with our friends - old and new - at state workforce agencies. Stop by the booth for updates and swag! NASWA

Our MonsterWorks team is on the ground at #NASWASummit23 and excited to meet with our friends - old and new - at state workforce agencies. Stop by the booth for updates and swag! @NASWAORG
account_circle
Amy Hiltunen, PMP(@AmyHiltunen) 's Twitter Profile Photo

After a morning full of robust tech talk, the NASWA Tech and WLMI Committees join forces and close out the day discussing successful partnership.

After a morning full of robust tech talk, the @NASWAORG Tech and WLMI Committees join forces and  close out the day discussing successful partnership. #NASWASUMMIT23
account_circle