One year ago today #consumerduty rocked for Ukraine. Thanks to ticket sales and generous sponsorship the event raises £50k+ for a Ukrainian refugee charity - what a night!
The hottest gig in town #ConsumerDuty . Three cool cats in the band too the lang cat Ian at Money Alive Fundment NextGen Planners
Harness the power of #AI to mitigate ongoing advice services compliance risks and ensure #ConsumerDuty outcomes bit.ly/43LLxx3
#RegTech #complytech #FinTech #vulnerability #datastrategy #regulatorychange #fairvalue #goodoutcomes #monitoring #evidencing
Listen to episode 4 of our Credit and Lending During a Cost-of-Living Crisis podcast to explore the intricacies of #ConsumerDuty and learn how financial institutions can support vulnerable customers through new products and services.
Listen here: bit.ly/3v1d3JW
Financial services firms let's prioritise the Consumer Duty regulations. It's all about putting customers first. From transparent fees to tailored services, let's elevate customer experiences together. #ConsumerDuty
For more info read our article: eu1.hubs.ly/H08CPYp0
Sarah Drew & Rachel Hillier, from our Financial Services Regulation team, consider the newly implemented #ConsumerDuty and what they think you can expect to see from the FCA over the next 12-24 months.
Watch the full video now to find out more 👉 capitallaw.co.uk/news/2023/11/1…
The Association Of Professional Compliance Consultants have their Spring Conference on 25 April & our Alexandra Roberts will be speaking on
👉Our members challenges with #ConsumerDuty implementation
👉Areas of focus going forward: fair value, board reports & vulnerable customers
How to Deliver Great CX in the Era of Consumer Duty
callcentrehelper.com/era-consumer-d…
Genesys #cx #consumerduty #compliance #customerservice
How does social media impact UK Consumer Duty compliance?
64.9% of sentiment-bearing social mentions in UK insurance discuss Consumer Duty outcomes, revealing key insights for improved compliance reporting.
🔗 Dive deeper into the data: eu1.hubs.ly/H090Wbw0
#ConsumerDuty
Event | TOMORROW: Join us at our Financial Services Update Seminar!
Register HERE: ow.ly/XPWG50Qo4Vu
Date: Wednesday, 7 February 2024
Time: 6:00pm
Venue: 1 Moorgate Place, London EC2R 6EA
#financialservices #financialregulation #fca #consumerduty #cryptoregulation
❤️ Our #CX and #ConsumerDuty Guide shows how to exceed regulations while building loyalty and profitability. Get your copy now! #FinancialServices
Are you aware if your instalment costs are Consumer Duty compliant? 🤔💡
Read more - hubs.ly/Q02cNdwh0 #ConsumerDuty #EmpoweredConsumer #TransparencyMatters #FairFinancialPractices
Hey Churchill , sorry but you don't get to change #insurance T&Cs like that, six months into the contract.
I will of course not pay again, as you ask, for what I thought I already paid for.
Instead what is the refund you're offering?
cc Financial Conduct Authority #ConsumerDuty
With Customer Duty in place, firms must act to deliver good outcomes for their clients. Referral services might be something you can consider if you don’t specialise in a particular area of advice. #ReferralService #RetirementIncome #ConsumerDuty ow.ly/xgQ550RqoSG
🚗 Curious about the impact of #ConsumerDuty regulation on motor retailers? Explore our blog to discover what it means for the #Automotive sector - bit.ly/3YTvhqP
The next #consumerduty gig will feature Mark Polson singing the songs of his musical hero Taylor Swift. Some tickets are still available. #swifty