Patient Experience
@PatientExpLTHT
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https://www.leedsth.nhs.uk/patients-visitors/patient-and-visitor-information/patient-experience/ 24-06-2015 13:13:18
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“Mia is fantastic so encouraging she helped me so much with my broken elbow I just couldn’t imagine I was ever going to recover but Mia did I just wanted to thank her for that & thank the NHS for everything too.” Well done Physiotherapy, Chancellors Wing! Leeds TH Physio #FFTFriday
“All of Staff were amazing, couldnt fault them. They were so kind and couldnt do enough for my little girl.” Well done to the One Day Unit! #FFTFriday
“Lovely staff, dealt with me with great care and professionalism, especially the apprentice nurse Katie. Dr was great as well explained everything really well.” Well done to J25! Head & Neck CSU #FFTFriday #WhatMattersToYouMattersToUs
“Helpful, friendly staff. Good clear communication. Thank you for your support during my stay.” What lovely feedback for J26! LTHT Specialty & Integrated Medicine #FFTFriday #WhatMattersToYouMattersToUs
“Facility clean, comfortable, well laid out. Staff incredibly friendly, helpful and attentive. Went out of their way to accomodate a specific request.” What lovely feedback for X37! Leeds Neurosciences #FFTFriday #WhatMattersToYouMattersToUs
“Lovely staff, explained everything well, felt looked after and committed to getting the best outcome” What great feedback for Leeds Emergency Departments at St James’s! #FFTFriday #WhatMattersToYouMattersToUs
“Staff exceptional. Friendly, knowledgeable and respectful.“ Great feedback for the Immunology & Allergy Service! Chapel Allerton Hospital CSU #FFTFriday #WhatMattersToYouMattersToUs
“All of the staff I encountered were lovely and so, so kind and compassionate. I was in hospital for treatment for a missed miscarriage and I could not have wished for better care. Thank you so much” What great feedback for J24! LTHTWomens #FFTFriday
“The staff were all amazing and from house keepers to the consultant they all made me feel at ease.” What lovely feedback L16! Cardio-Respiratory - LTHT #FFTFriday #WhatMattersToYouMattersToUs
“Staff were amazing put me so at ease when I was nervous, the surgeon was amazing and so patient with made a not very pleasant procedure much easier ” What lovely feedback for W01! Chapel Allerton Hospital CSU #FFTFriday #WhatMattersToYouMattersToUs
“As far as I am concerned the service and treatment I received could not have been better well done to all on that department.“ Great feedback for the Urology Clinic, Paul Sykes Centre! #FFTFriday #WhatMattersToYouMattersToUs
“Really nice, polite , professional people, procedure was seamless from arrival to departure. Well done NHS.” What lovely feedback for L26! LTHT Theatres #FFTFriday #WhatMattersToYouMattersToUs
“The staff were all friendly, compassionate and professional, I felt comfortable and well taken care of and answered all the questions and concerns I have.” Well done to J93! #FFTFriday #WhatMattersToYouMattersToUs Leeds Oncology
“The staff were incredible. Professional, caring and supportive. The appointment was punctual and quick. I left feeling well looked after and with peace of mind. Wonderful people. “ Well done to Colposcopy Wharfedale Outpatients! #FFTFriday
“Staff were fantastic from start to finish. Everything was explained in plain English and not medical jargon. They came and checked on you every half hour and their bedside manner really put you at ease.” Well done to the Renal Intervention Centre! Abdominal Medicine & Surgery #FFTFriday
Well Done to Stuart one of our anaesthetists and the team for this lovely feedback for a patient who was treated through L26 and Jubilee Theatres. Leeds Teaching Hospitals Patient Experience
“Very polite, kept checking and maximum effort was put in by all departments of staff to ensure I was ok. ” Great feedback for L10! TRS@LTHT #FFTFriday #WhatMattersToYouMattersToUs