Jo Wailling
@JWailling
Clinician researcher, mediator, TechNZHFE. Restorative practice + system safety. Co-chair National Collaborative for Restorative Initiatives in Health
ID:1072192622456762368
10-12-2018 18:13:36
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'They build up a relationship; it makes the process human. They work hard to gain the trust of the person and that’s part of the process – restoration of trust with a health service you are wondering if it has failed you.” Brigid Doherty National Screening Service Angela Tysall Jo Wailling
Great to see our paper on the potential for restorative approaches following harm, cited in this interesting The BMJ editorial by Bryony Dean Franklin on the need to listen to patients:
bmj.com/content/384/bm…
Jo Wailling Joanne Hughes Allison Kooijman
Fabulous resources and approaches towards a restorative health system in BC Canada. Congratulations on this mahi Allison Kooijman and team healthqualitybc.ca/improve-care/p….
Jo Wailling Absolutely. And if you're not sure of the answers to some of those questions, search 'equity' here for some helpful studies: patientlibrary.net #PatientExperience
The Hughes report sets out the case for redress from valporate and pelvic mesh and why redress should be restorative. Restorative Practice is included in the updated Patient Safety Commissioner strategy as a mechanism to combat epistemic injustice and promote human rights.
“The need to put inherent & situational vulnerability on an equal footing…” 💙
#WitnessToHarm
#HumanisingFtP
#WitnessSupport
(Listening to Annie Sorbie)
Proud of Adele Ferguson Read about her PhD here auckland.ac.nz/en/news/2023/1… School of Nursing, University of Auckland
“Once we think about safety as a human and relational approach, rather than one that only seeks to lessen risk and enforce regulation, we can consider how to best proceed.” Jo Wailling