London Gatwick LGW please pull up someone on this easyJet - gate announced 20 min ago; no staff at gate counter. Passengers queueing into corridors as they can't get to the seating area. Very unprofessional!

Today Flight EZY883 to Jersey from Gatwick

Heathrow unusually busy;but crowd management par excellence.Very professional,polite staff Heathrow Airport!

Multiple queues;but not complaining-impressed at operational resilience,holding patterns

@airindiain excellent service too!

Sharing with Delhi Airport and Mumbai Airport

Avenir non-executive director Mondweep Chakravorty talks about how our #chatbot can increase efficiency in banks and financial services and provide streamlined customer service Temenos #innovationjam

Vistara Your staff member(Mohan Upadhay) refused to make note this correspondence also the published UK guidelines. He has forced my family to go to some metro station outside the airport take antigen tests without any assistance to ease the stress. His photo is attached.

DGCA

Vistara your website (bit.ly/3EpHJ6i) says Covid 19 test is must for under 11s and that the 48 hour limit is from the last direct ✈ to the UK. But this is not correct as per guidance in gov.uk (bit.ly/3mrhbvi), under 11s Do NOT need to test

Jyotiraditya M. Scindia (मोदी का परिवार) this will have adverse effect. Would you consider please a system like in the UK where passengers exit the airport but have to submit a negative PCR test within 2 days of arrival.

MoCA_GoI DGCA I have left suggestions to reduce bottleneck in these tweets

Vistara can you improve user exp. by providing bag drop / self serve facility Heathrow Airport?

Look at pictures of your zone G (everyone is forced to queue considerable time inspite of checking in online and some with no or little baggage) vs other airlines like Emirates?

Here is screenshot from gov.uk of what I said.

Please would you clarify and confirm.

UK govt says the test should be 48 hours from the first flight if there are multiple flights on way to the UK.

MoCA_GoI
UK in India🇬🇧🇮🇳

Please assist align airlines to govt.

#SaveAfghanLives

Join legal and compliance specialist Nadege Nsagna and Avenir's Mondweep Chakravorty on Thursday 29th March at 11am to find out how #chatbots could help your organisation comply with #GDPR : bit.ly/2pukuDK

Last chance to register for tomorrow's webinar, hosted by Avenir's non-executive director Mondweep Chakravorty, who'll be taking you through how #chatbots can help your organisation comply with #GDPR - bit.ly/2pukuDK

Vistara Vistara it seems you have cancelled the connecting flight between Delhi and Guwahati tomorrow. How will you assist / compensate affected passengers like my family who have one PNR between London and Guwahati. They have to stay overnight in Delhi now.

Avenir non-executive director Mondweep Chakravorty demonstrates how our #chatbot can be used to comply with #GDPR in the context of recruitment.
youtu.be/L9ldTMLjauA

Mondweep Chakravorty, our non-executive director, demonstrates how our #chatbot technology can be used by recruiters to stay compliant with #GDPR : youtu.be/L9ldTMLjauA

गृहमंत्री कार्यालय, HMO India Bereau of immigration - please look at deploying eGates for immigration. They make the process so smooth. Immigration at LHR takes less than 5 min TAT vs much longer in Indian international airports.

Vistara Vistara your staff at Delhi airport creating issues for my wife and son even though their PCR tests have been within 48 hours prior to the first flight of a multiple leg journey. They left without any issues from Guwahati yesterday and were issued boarding pass to London

Vistara Vistara - as mentioned no assistance was forthcoming. I am awaiting a resolution- including compensation. Escalated to your nodal officer and appellate authorities now.

All issues reported in the preceding tweets still stand. I look forward to a responsible response.

Register for our free webinar and join Avenir non-executive director Mondweep Chakravorty as he takes you through how #chatbots could help your organisation comply with #GDPR : bit.ly/2pukuDK